Shipping policy
Shipping Area
Linen & Loop Home ships to physical addresses within the contiguous 48 United States and Washington, D.C.
We do not ship to:
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Alaska;
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Hawaii;
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Puerto Rico;
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Other U.S. territories;
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PO Boxes; or
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APO, FPO, or DPO addresses.
Free Standard Shipping
Standard shipping is free for all eligible orders delivered within our shipping area.
Free standard shipping does not include optional expedited delivery, room-of-choice placement, unpacking, assembly, packaging removal, or other upgraded delivery services unless expressly stated during checkout.
Order Cutoff Time
Our daily order cutoff time is 5:00 PM Central Time.
Orders placed after the cutoff time will be treated as having been received on the following business day.
Processing Time
Orders are normally processed within 1–3 business days.
Processing days are Monday through Friday, excluding U.S. public holidays. Processing time begins after payment authorization and order verification.
Transit Time
After processing, estimated standard transit time is 3–5 business days.
Transit days are Monday through Friday, excluding U.S. public holidays.
Total Estimated Delivery Time
The total estimated delivery time is 4–8 business days:
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Processing: 1–3 business days;
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Transit: 3–5 business days.
Delivery dates are estimates and not guarantees. Weather, carrier disruptions, high order volume, remote destinations, and other circumstances outside our reasonable control may cause delays.
Tracking Information
When tracking becomes available, it will be sent to the email address provided during checkout.
Tracking information may take up to 48 hours to update after the shipment is transferred to the carrier.
Address Accuracy
Customers are responsible for providing a complete and accurate delivery address.
Contact support@linenloophome.com immediately if an address needs to be corrected. We cannot guarantee changes after order processing begins and cannot normally reroute a shipment after it has been accepted by the carrier.
Additional costs caused by an incorrect or incomplete address may be the customer’s responsibility.
Multiple Shipments
Products from the same order may be shipped separately and may arrive on different dates. Separate shipments will not result in additional standard shipping charges.
Furniture Delivery
Unless expressly stated on the product page, furniture delivery is made to an accessible exterior entrance at the delivery address.
Customers are responsible for confirming that doorways, hallways, elevators, stairs, and other access points can accommodate the product dimensions.
Delivery Problems
If tracking shows that the package has not been delivered after the estimated delivery period, contact support@linenloophome.com.
If tracking shows delivery but the package cannot be located, check the delivery area and contact us promptly so we can review the shipment with the carrier.
Damaged Deliveries
Inspect the package and product promptly after delivery.
If an item is damaged, incomplete, defective, or incorrect, contact support@linenloophome.com and include the order number and photographs of the product and packaging.
Contact Us
Linen & Loop LLC
Doing business as Linen & Loop Home
21 Fairground Ave
Higginsville, MO 64037
United States
Email: support@linenloophome.com
Website: https://linenloophome.com
Customer-service hours:
Monday–Friday, 9:00 AM–5:00 PM Central Time